JOB SUMMARY

The Sales Assistant Manager is responsible for providing direct support to the Marketing/ General Manager/Sales Leader in the ongoing development of existing and prospective POSCO AAPC customers to ensure that the department can meet its growth targets.

ESSENTIAL FUNCTIONS*:

Reasonable Accommodations Statement 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals that have a disability to perform the essential functions.

Essential Functions Statement(s)

1. Safety: Put “Safety” as the top priority. Adheres to all workplace and trade safety laws, regulations, standards, and practices.

2. Work Ethic: Employee must consistently practice cost saving, production efficiency, improvement, and work enhance. Also, maintain an organized work environment. Develop and manage the general affairs budget, ensuring cost-effective allocation of resources.

3. Price & Contract Management: Manage price negotiation and contracts. Develop pricing strategies and ensure contract compliance. Conduct market research.

4. Order Management: Manage the order fulfillment process, from placement to delivery. Use order systems, coordinate teams, and communicate with customers. Monitor performance metrics.

5. A/R Management: Manage accounts receivable, from invoicing to collections. Analyze data, and communicate with customers. Minimize bad debt.

6. Claim Handling: Manage the claim lifecycle, from reporting to resolution. Investigate claims, negotiate settlements, and process payments. Ensure regulatory compliance.

7. After Sales Care: Provide comprehensive after-sales support. Address inquiries, resolve issues, and build customer relationships. Collect feedback for improvement.

8. Inventory Level Management: Manage and monitor inventory levels to ensure product availability. Forecast demand, coordinate with procurement, and optimize stock levels. Minimize excess inventory.

9. Market Insight: Conduct market research and analysis. Identify trends, opportunities, and challenges. Provide strategic recommendations to inform decisions.

10. Interdepartmental Communication: Facilitate effective communication between departments. Coordinate projects, share information, and resolve issues. Build strong relationships.

11. Headquarters Communication and Fulfillment: Act as the primary point of contact for headquarters. Proactively communicate updates, fulfill requests for information and reports, and ensure alignment with HQ initiatives and directives. This includes anticipating HQ needs and proactively providing necessary information.

12. New Business Development: Proactively identify and research new business opportunities and potential customers. Develop strategies to target and acquire these new accounts. This may involve market research, networking, and lead generation activities.

13. Workload Management and Distribution: Receive project assignments and orders from team leaders. Assess project requirements and distribute tasks effectively to junior marketing team members based on their skills and capacity.

14. Task Monitoring and Progress Tracking: Monitor the progress of assigned tasks, ensuring that junior team members are following established procedures and meeting deadlines. Proactively identify and address any roadblocks or delays.

15. Performance Feedback and Coaching: Provide regular feedback to junior team members on their performance, offering constructive criticism and coaching to help them improve their skills and efficiency.

16. Communication and Coordination: Serve as the primary point of contact between team leaders and junior team members. Facilitate clear communication of project requirements, deadlines, and any changes in scope.

17. Other duties as assigned by Team Leader.

*The company reserves the right to add or change duties at any time.

POSITION QUALIFICATIONS

Competency Statements(s)

• Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Uses reason. 

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Response to requests for service and assistance; Meets commitments. 

• Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions. 

• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Organizes or schedules other people and their tasks.

• Professionalism - Approaches others politely and tactfully; Maintains composure and reacts well under pressure; Treats others with respect and consideration; Follows through on commitments.

SKILLS & ABILITIES

Education: Bachelor's Degree in Marketing, Business Administration, or a closely related field.

Experience: 5 years of customer service, outside sales, and inside sales in the steel industry. 

Computer Skills: Proficiency in a Windows operating environment, including e-mail and Microsoft Office software. 

Other Skills: Positive attitude, exemplary attendance, and reliable team member
 

PHYSICAL DEMANDS

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs. /day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs. /day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs. /day)

Other Physical Requirements

• Vision (Near) • Hearing

WORK ENVIRONMENT

While performing the duties of this job, the employee primarily works in an office environment.  The noise level in the workplace usually moderates with alternating periods of moderate to high stress. 

Expected Hours of Work

The employee will work a minimum of 40 hours per week.  Days and hours of work are Monday through Friday, from 8:00 a.m. to 5:00 p.m. with an hour for lunch.  May work extended hours as an on needed basis.  This position may require some traveling.

Equipment Used

Desktop computer, copier, scanner, fax machine, label maker, and phone.

JOB SUMMARY

To manage existing customer and vendor accounts across the entire supply chain, from the purchasing of the material to the shipment of finished goods, and to work together with support other account coordinators in the management of inventory and development of new customers and vendors.

ESSENTIAL FUNCTIONS*:

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals that have a disability to perform the essential functions.

Essential Functions Statement(s)

1. Safety: Put “Safety” as the top priority. Adheres to all workplace and trade safety laws, regulations, standards, and practices.
2. Work Ethic: Employee must consistently practice cost saving, production efficiency, improvement, and work enhance. Also, maintain an organized work environment. Develop and manage the general affairs budget, ensuring cost-effective allocation of resources.
3. Price & Contract Management: Manage price negotiation and contracts. Develop pricing strategies and ensure contract compliance. Conduct market research.
4. Order Management: Manage the order fulfillment process, from placement to delivery. Use order systems, coordinate teams, and communicate with customers. Monitor performance metrics.
5. A/R Management: Manage accounts receivable, from invoicing to collections. Analyze data, and communicate with customers. Minimize bad debt.
6. Claim Handling: Manage the claim lifecycle, from reporting to resolution. Investigate claims, negotiate settlements, and process payments. Ensure regulatory compliance.
7. After Sales Care: Provide comprehensive after-sales support. Address inquiries, resolve issues, and build customer relationships. Collect feedback for improvement.
8. Inventory Level Management: Manage and monitor inventory levels to ensure product
availability. Forecast demand, coordinate with procurement, and optimize stock levels.
Minimize excess inventory. Confirm the future order quantities from customers and place
orders from materials to ensure inventory (including outside warehouse) is always
maintained at an appropriate level while fulfilling orders.
9. Market Insight: Conduct market research and analysis. Identify trends, opportunities, and
challenges. Provide strategic recommendations to inform decisions.
10. Interdepartmental Communication: Facilitate effective communication between
departments. Coordinate projects, share information, and resolve issues. Build strong
relationships.
11. Headquarters Communication and Fulfillment: Act as the primary point of contact for
headquarters. Proactively communicate updates, fulfill requests for information and reports,
and ensure alignment with HQ initiatives and directives. This includes anticipating HQ
needs and proactively providing necessary information.
12. New Business Development: Proactively identify and research new business opportunities
and potential customers. Develop strategies to target and acquire these new accounts. This
may involve market research, networking, and lead generation activities.
13. Communication: Effective communication with superiors, colleagues in the same
department, and related departments is mandatory. Listens actively to evaluate situations and
responds effectively and creatively.
Other duties as assigned by Team Leader

*The company reserves the right to add or change duties at any time.

POSITION QUALIFICATIONS

Competency Statements(s)
• Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Uses reason.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly
to customer needs; Solicits customer feedback to improve service; Response to requests for service and assistance; Meets commitments.
• Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Organizes or schedules other people and their tasks.

• Professionalism - Approaches others politely and tactfully; Maintains composure and reacts well under pressure; Treats others with respect and consideration; Follows through on commitments.

SKILLS & ABILITIES

• Education: Bachelor's Degree in Marketing, Business Administration, or a closely related field.
• Experience: In place of a degree, three years of experience in an office setting is acceptable; steel industry preferred.
• Computer Skills: Proficiency in a Windows operating environment, including e-mail and Microsoft Office software.
• Other Skills: Positive attitude, exemplary attendance, and reliable team member

PHYSICAL DEMANDS
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs. /day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs. /day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs. /day)

Other Physical Requirements
• Vision (Near) • Hearing

WORK ENVIRONMENT
While performing the duties of this job, the employee primarily works in an office environment.
Subject to normal office hazards such as noise, heat, dust, electrical circuits, phones, printer, computers etc. Subject to handling safety meetings, meeting and greeting perspective employees and giving plant tours.

Expected Hours of Work
The employee will work a maximum of 40 hours per week. The scheduled hours are Monday through Friday, 8:00 am to 5:00 pm. May be required to work some weekends and may work longer hours as an on needed basis.

Equipment Used
Computer, phone, scanner, printer

Possible Benefits

Relocation Aid

Visa Sponsorship

JOB SUMMARY

The Maintenance Assistant is responsible managing the repairing and maintaining company maintenance and electrical & mechanical equipment. In the case of maintenance investment, the basic design of the investment project is in charge, and the feasibility of facility investment and contracts are reviewed. In addition, related maintenance materials/operating materials are managed and appropriate inventory is maintained. When necessary, other tasks are assigned and requested.

ESSENTIAL FUNCTIONS*:

Reasonable Accommodations Statement 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals that cannot perform the essential functions.

Essential Functions Statement(s)

1. Safety: Put “Safety” as the top priority. Adheres to all workplace and trade safety laws, regulations, standards, and practices. 

2. Work Ethic: Employee must consistently practice cost saving, production efficiency, improvement, and work enhance. Also, maintain an organized work environment.

3. Work Compliance: Work accordingly to the work standards and adhere to the work instructions.

4. Investment Plan: In the case of maintenance investment, the basic design of the investment project is in charge, and the feasibility of facility investment and contract review are in charge.

5. Assist Material Ordering and Inventory Management:

   • During maintenance work, the materials not issued are managed and the inventory of maintenance materials is appropriately managed.

   • In charge of inventory management, quality control ordering, and inspection of operating materials.

   • Management of unused and discarded (unusable) materials and equipment.

   • Continuously discover, maintain and manage suppliers of equipment and materials.

6. Preventive Maintenance :

   • Conduct facility counseling (preventive maintenance) to implement and maintain preemptive measures before facility problems occur.

   • Install, maintain, and continuously manage interlocks for facility safety.

   • Manages district management and central maintenance to increase productivity, quality and facility efficiency.

   • Secure major spare parts to facilitate replacement of broken parts and respond to obsolete and discontinued products.

   • Introduction of SMART technology and training of maintenance personnel

   • Introduce a planned maintenance system and strengthen the blind area maintenance plan.

7. Aftercare :

   • Responsible for aftercare maintenance that resolves troubleshooting in electrical and mechanical maintenance.

   • Perform duties in accordance with company safety policies and regulatory agencies, ensure the safe and continuous operation of all machinery, and report unsafe condition.

   • Ensure equipment is maintained mechanically and electrically, and in proper operating condition following all defined safety procedures and ensure that everyone working on the equipment is following these procedures, including Lock Out Tag Out (LOTO).

   • Initiate troubleshooting techniques to solve quality, process, and maintenance related problems in all areas of the plant including but not limited to industrial electrical control systems, power systems, AC/DC electronic speed control devices, gearbox and mill rebuilds, high frequency welding and induction repair, mechanical and electrical troubleshooting, crane repair, and high-speed warehousing and robotic systems.

   • Bending and installing conduit and wiring for equipment installations.

   • Troubleshoot conveyors, robots, hydraulic and pneumatic systems, motors, drives, air condition Air Compressor and Programmable Logic Controls Controller (PLC).

   • Monitor, inspect, and complete reports on equipment using manual and Computerized Maintenance Management Information Systems (CMMS).

   • Develop and maintain a working knowledge maintenance/production processes, equipment, controls, and storeroom areas.

   • Communicate all equipment issues with maintenance management team utilizing the appropriate sources.

   • Assist in new mechanical and electrical installations and upgrades of plant equipment.

   • Interface with other maintenance technicians, production operators, supervisors, engineers or any other persons involved during equipment planned/unplanned maintenance or repairs.

8. Cost Reduction and Improvement Activities :

   • Safely repair and rebuild production equipment to maximize quality, uptime, rate, and yield.

   • Reduce costs and improve facility utilization rates through active improvement activities.

   • Personal Support :

   • Assist other team members as needed and/or assigned.

   • Partial PM management is implemented as needed.

   • If necessary, conduct inventory counts and manage MRP inventory.

   • Discover and support risk areas, etc.

   • Quality Assistance: Perform visual inspections of coils and finished products, reporting any bad condition on the products or coils to the Operator. Help to maintain quality standards by following the operator's directions.

   • Communication: Effective communication with superiors, colleagues in the same department, and related departments is mandatory. Listens actively to evaluate situations and responds effectively and creatively.

*The company reserves the right to add or change duties at any time.

POSITION QUALIFICATIONS

Competency Statements(s)

• Mathematical Skills: Must have good math skills to be able to add, subtract, multiply, use decimals and fractions.

• Mechanical Aptitude/Reasoning Ability: Able to troubleshoot, diagnose and resolve issues with equipment operation.

• Communication Skills: Able to communicate in English for written and verbal communication, including the ability to listen and speak effectively to understand and communicate the needs of customers/vendor/inspector/technician and coworkers. Ability to read and interpret documents.

• Computer Skills: Basic computer skills to look up work orders and interact with programs to obtain key work order requirements.

• Previous experience with measuring devices (tape measures, micrometers, calipers etc.) preferred.

• Must be prepared to work overtime and odd hours to accomplish the necessary tasks whenever an emergency that threatens production or safety arises.

• Detail oriented with the ability to work independently.

• Ability to properly use required hand tools, power tools, hoists, cranes, forklifts, boom lifts, ramps alignment equipment, measuring devices and testing equipment.

• Ability to utilize catalogs and vendor contacts to research and requisition parts and materials as needed.

SKILLS & ABILITIES

• Education: Associate’s Degree, trade or technical school diploma and/or journeyman’s card in related trade.
• Experience: 5 years of mechanical/electrical experience, heavy gauge and light gauge slitting, Cut to Length (CTL), mini-shear preferred.
• Computer Skills:        Advanced proficiency with MS Office
• Other Skills: Must have strong communication skills, verbal and written.  Must have strong mathematical and scientific calculation skills. Statistical knowledge is a plus.
• Certifications & Licenses:  Electrical & Mechanical Fundamental Engineer (FE), Professional Engineer (PE) preferred

PHYSICAL DEMANDS

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs. /day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs. /day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs. /day)

Other Physical Requirements

• Vision (Near) • Hearing

WORK ENVIRONMENT

While performing the duties of this job, the employee primarily works in a plant environment.  Will require under certain areas following procedures the use of personal protective equipment such as safety hats, safety shoes, safety uniforms (long sleeve work shirts and work pants), and gloves. Subject to normal plant hazards such as noise, heat, dust, moving machine parts, forklift traffic, electrical circuits, overhead cranes, lighting differences, and other environments typical of a metal processing environment.

Expected Hours of Work

The employee will work a minimum of 40 hours per week.  The scheduled hours are 6:00 am to 3:00 pm for the 1st shift, and 2:30 pm to 11:30 pm for the 2nd shift and 8:00 am to 5:00 pm for the special.  May be required to work some weekends and may work longer hours on a needed basis.

Equipment Used

Forklift, boomlift, overhead crane, carriers, banding machines, straps, computer, copier, scanner, printer, micrometer, caliper, tape measure, various measuring tool (vibration sensor, sound level meter, gas detector, thermal imaging camera, Infrared/temperature gun(machine), multi (AC/DC voltage, ampere, resistance) meter and PDA. 

Possible Benefits

Relocation Aid

Visa Sponsorship

JOB SUMMARY

The Slitter Line Assistant is responsible for assisting the slitter line. The assistant supports the efficient and safe operation of the slitter line by assisting with material loading and unloading, coil setup, tooling adjustments, and quality inspections. This position supports the slitter operator and contributes to achieving production targets while adhering to safety protocols.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals that have a disability to perform the essential functions.

Essential Functions Statement(s)

1. Production Line Support: Assist the slitter line operator in the safe and efficient operation of the production line. Prepare materials for processing by loading and positioning coils, banding, and other required items. Assist with line setup and changeovers, including tooling adjustments and coil changes. Maintain a clean and organized work area to ensure efficient workflow. Provide support with documentation and reporting, as directed by the Operator.
2. Material and Tool Management: Assist in the daily checks of production supplies and tools, reporting any shortages or damages to the Operator. Support the Operator in the handling and organization of tooling and equipment.
3. Work Compliance: Work accordingly to the work standards and adhere to the work instructions.
4. Work Ethics: Employee must consistently practice cost saving, production efficiency, improvement, and work enhance, Also, maintain an organized work environment.
5. Quality Assistance: Perform visual inspections of materials and finished products, reporting any defects or deviations to the Operator. Help to maintain quality standards by following the operator's directions.
6. Safety: Adhere to all safety protocols and procedures, identifying and reporting any potential hazards to the Operator or safety team. Actively participate in safety meetings and training sessions.                                 

*The company reserves the right to add or change duties at any time.

POSITION QUALIFICATIONS

Competency Statements(s)

• • Analytical Skills – Ability to use thinking and reasoning to solve a problem.
  • Ethical – Ability to demonstrate conduct conforming to a set of values and accepted standards.
  • Detail Oriented – Ability to pay attention to the minute details of a project or task.
  • Accuracy – Ability to perform work accurately and thoroughly.
  • Accountability – Ability to accept responsibility and account for his/her actions.

SKILLS & ABILITIES

Education:                             High School diploma or equivalent.

Experience:                            1-2 years of experience working in the steel industry or manufacturing environment, and slitter operator helper experience preferred.

Computer Skills:                    Ability to learn computer skills.

Other Skills:                           Good organizational, problem-solving, and time management skills.   Ability to work independently on assigned tasks as well as to accept direction.

Certifications & Licenses:  Forklift and Overhead Crane Certification

PHYSICAL DEMANDS

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs. /day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs. /day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs. /day)

Other Physical Requirements

• Vision (Near) • Hearing

WORK ENVIRONMENT

While performing the duties of this job, the employee primarily works in a plant environment.  Will require under certain areas following procedures the use of personal protective equipment such as safety hats, safety shoes, safety uniforms (long sleeve work shirts and work pants), and gloves. Subject to normal plant hazards such as noise, heat, dust, moving machine parts, forklift traffic, electrical circuits, overhead cranes, lighting differences, and another environment typical of a metal processing environment.

Expected Hours of Work

The employee will work a minimum of 40 hours per week.  The scheduled hours are 6:00 a.m. to 3:00 p.m. for the 1st shift and 2:30 pm to 11:30 pm for the 2nd shift, on Monday through Friday.  May be required to work some weekends and may work longer hours as an on needed basis.

Equipment Used

Slitter machinery, air bander, battery power bander, copier, scales, forklift, overhead crane.